Symptom
- How to add logon credentials securely to an incident
- Are authorizations needed for Customer Remote Logon Depot?
- Need to edit the secure area of an incident
- Add secure logon data
- Add logon credentials
- Add S-User ID and Password to incident for SAP Support
- Access the Maintain my Logon Data area
- How to send S-User ID and password securely to SAP
- SAP Product Support requested access to your system
- How to provide my password in a secure way to SAP
- How to send Support Portal S-User ID and password securely to SAP
- Logon detail information is required for SAP Product Support to reproduce an issue
Environment
SAP ONE Support Launchpad
Customer Remote Logon Depot (previously known as Secure Area)
